Below is a paraphrased Terms of Use with the brand updated to bravoocustoms and the contact email updated to support@bravoocustom.com. This is not legal advice—please have a qualified attorney review before publishing.
Terms of Use
By accessing or using the website or services in any way, or by agreeing to submit content to bravoocustoms, you consent to these Terms of Use, as well as our Privacy Policy, Intellectual Property Policy, and the policies referenced in our FAQ, each of which may be updated from time to time. When using specific parts of the site (for example, shopping, forums, videos, or blogs), you also agree to follow any applicable guidelines posted for those services. If you object to any term in these Terms of Use or our Privacy Policy, do not use the website and do not submit content to bravoocustoms. Please read these Terms carefully; they include important limitations of liability and require arbitration of disputes instead of court proceedings.
bravoocustoms may change these Terms at any time without notice by posting updated terms on the website. Your continued use of the website constitutes acceptance of the revised Terms. bravoocustoms may, but is not obligated to, enforce these Terms through self-help, community moderation, investigation, litigation, and prosecution.
Ownership of Website Content
The website and all content on or through it (including videos, photos, blogs, forums, product descriptions, athlete data, data sheets, and FAQs) are protected by copyright, intellectual property laws, and international treaties, including as a collective work and/or compilation. All such content is owned exclusively by bravoocustoms and/or its affiliates, suppliers, and licensors. Any reproduction, modification, display, redistribution, or derivative works—whether in whole or in part—is prohibited unless you have prior written permission from bravoocustoms. You may not decompile, disassemble, reverse engineer, or otherwise attempt to derive source code from the website.
You agree not to use the website for any purpose not permitted by these Terms without prior written authorization from bravoocustoms. You may not solicit website visitors or users to join or subscribe to any commercial online service or organization, and you may not collect or attempt to collect personal data about other users.
User Content Submissions
You are responsible for all information, profiles, messages, text, files, images, photos, videos, music, sounds, and other materials you submit, upload, post, or otherwise make available to bravoocustoms or its vendors, whether on the website or elsewhere (including content you permit us to use from third-party platforms like Instagram, Twitter, Facebook, Vine, Pinterest, and Google+), including posts associated with hashtags related to bravoocustoms (e.g., #bravoocustoms). Submissions may be used on the website and/or in other bravoocustoms products and marketing (emails, social media, in-store signage, etc.). You must be at least 18 to make a Submission. If your Submission is selected, it may be displayed with your name and associated social media handle/profile information. bravoocustoms has no obligation to use or feature any Submission.
All Submissions are treated as non-confidential and, except as noted here, non-proprietary. By making a Submission, you grant—and represent and warrant that you have the right to grant—to bravoocustoms, its affiliates, vendors, and licensees a nonexclusive, royalty-free, worldwide, perpetual, transferable, irrevocable, fully sublicensable license to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute, perform, and display the Submission—and your name, Instagram/Twitter/Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements, and other information—in any manner and media now known or later developed, alone or as part of other works, without notice or compensation. You acknowledge Submissions may not be returned and that we may use your Submission and any ideas, concepts, or know-how within it for any purpose, including developing, manufacturing, distributing, and marketing products. Subject to the license above, you retain ownership of any copyrights or publicity rights you hold in your Submissions.
You represent and warrant that you own or control all rights in your Submission and its elements; that you have obtained any necessary permissions from third parties appearing in the Submission; and that your Submission does not infringe or violate third-party rights (including copyrights, trademarks, publicity/privacy, patents, trade secrets, or confidentiality). You further represent and warrant that your Submissions comply with all applicable laws and third-party terms (e.g., Instagram, Twitter, Facebook, Vine, Pinterest, Google).
You also represent and warrant that your Submissions do not include software viruses, commercial solicitations, chain letters, mass mailings, or spam. You will not use false contact information, impersonate anyone, or otherwise mislead bravoocustoms regarding the origin of any Submission. You agree to indemnify bravoocustoms, its vendors, and third parties such as Instagram, LLC, Twitter Inc., Facebook, Inc., Vine Labs, Inc., Pinterest, Inc., and Google Inc., and each of their/our parents, affiliates, licensees, licensors, officers, directors, employees, successors, agents, and assigns, from all claims arising out of or related to (a) the use of any Submission, including claims of copyright or trademark infringement, misappropriation, invasion of privacy, defamation, right of publicity, alteration or editing, or other claims; and (b) any breach or alleged breach by you of these Terms or applicable law.
You acknowledge and agree that your Submission is non-proprietary (except as specifically set forth herein) and non-confidential, may be made public, and may be used by bravoocustoms without restriction. You irrevocably waive any moral rights or similar rights regarding attribution or integrity of materials in your Submission.
bravoocustoms may edit any Submission and may include or exclude any Submission at its sole discretion. The website may contain opinions or content from third parties; bravoocustoms does not screen, monitor, or verify such content, and is not responsible for its accuracy, reliability, or compliance with law. Third-party opinions and materials are those of the respective third parties, not of bravoocustoms or its licensors/vendors, and bravoocustoms does not endorse them.
You agree that bravoocustoms is not responsible for any third party’s use or misuse (including republication) of any Submission.
Feedback
Any questions, comments, suggestions, or other information about bravoocustoms products or services submitted through the website (“Feedback”) are deemed non-confidential and non-proprietary. bravoocustoms may use, reproduce, disclose, and distribute such Feedback without limitation. Do not send confidential or proprietary information via the website; if you do, bravoocustoms will have no obligations or liability for its receipt or use.
Feedback and User Content Disclaimer
All Feedback and User Content posted on, transmitted through, or linked from the website is the sole responsibility of the originator. bravoocustoms does not control and is not responsible for such content and you may encounter content that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. bravoocustoms disclaims liability for such content.
You must evaluate and bear all risks associated with use of any Feedback or User Content. You agree not to rely on such content, and bravoocustoms will not be liable for losses or damages resulting from your use of or reliance on any such content. Although bravoocustoms may, in its sole discretion, refuse, delete, or move content for any reason, it has no obligation to prescreen or approve content.
Your interactions with organizations, events, or individuals found through the website are solely between you and those parties. bravoocustoms disclaims liability for such parties or transactions. You alone decide whether to proceed with a sale or purchase. We make no commitments regarding Sale Items, including quality, delivery, accuracy of pricing/description/availability, or a buyer’s ability to complete a purchase.
Warranties and Liability for Items You Purchase
bravoocustoms does not manufacture, store, or inspect items sold through our services. We provide a venue; items are produced, listed, and sold by independent sellers. bravoocustoms makes no warranties regarding quality, safety, or legality. Any legal claims related to a purchase must be brought directly against the seller. You release bravoocustoms from claims related to items sold through our services, including defects, misrepresentations, or product-injury claims.
Taxes for Sellers
bravoocustoms does not file or remit your sales taxes.
User Conduct
You agree not to transmit to bravoocustoms or post, email, or otherwise submit User Content that:
(i) is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of privacy, or harmful to minors;
(ii) is pornographic or depicts actual sexual conduct;
(iii) harasses, degrades, intimidates, or is hateful toward a person or group based on religion, gender, sexual orientation, race, ethnicity, age, or disability;
(iv) impersonates any person or entity (including a bravoocustoms employee) or misrepresents your affiliation;
(v) includes personal or identifying information about another person without explicit consent;
(vi) is false, deceptive, misleading, or deceitful;
(vii) infringes any patent, trademark, trade secret, copyright, or other proprietary rights, or that you lack the right to make available;
(viii) constitutes or contains affiliate marketing, link/referral codes, junk mail, spam, chain letters, pyramid schemes, or unsolicited commercial advertising;
(ix) advertises in areas not designated for such purposes or emails users who have not consented in writing to be contacted;
(x) advertises any illegal service;
(xi) contains viruses or code intended to interrupt, destroy, or limit functionality of software, hardware, or telecommunications;
(xii) disrupts normal dialogue flow or otherwise negatively affects others’ ability to use the website (e.g., flooding attacks);
(xiii) uses misleading email addresses or forged headers to disguise origin.
Additionally, you agree not to:
(i) contact anyone who has asked not to be contacted, or make unsolicited contact for commercial purposes;
(ii) stalk or harass anyone via the website;
(iii) collect personal data about users for commercial or unlawful purposes;
(iv) use automated means (spiders, robots, crawlers, data mining tools, etc.) to download data from the website;
(v) post irrelevant content, repeatedly post the same or similar content, or impose unreasonable loads on our infrastructure;
(vi) post deceptive events; or
(vii) attempt to gain unauthorized access to bravoocustoms systems or engage in activity that disrupts or degrades the website.
bravoocustoms may refuse, delete, modify, edit, or remove Submissions at any time, for any or no reason, without notice. bravoocustoms may also terminate your access or account in its sole discretion at any time, for any or no reason, without notice.
Customer Disputes
Sellers agree to resolve disputes with buyers directly or through the payment provider’s dispute process (e.g., Stripe/PayPal). If a dispute is escalated to bravoocustoms support, we may advise the buyer to contact the payment provider. bravoocustoms may, at its discretion, issue a refund to a buyer. If a buyer files a chargeback, bravoocustoms may respond to the card networks on the seller’s behalf; the seller agrees to provide requested information within five calendar days. bravoocustoms reserves the right to recoup funds associated with buyer chargebacks.
Custom Products Terms and Conditions
If you design or submit content for bravoocustoms custom products, all such Submissions are subject to these Terms, including the User Content and User Conduct sections. You may not submit or make public content that:
- May infringe trademarks, copyrights, or other IP (e.g., brand names/logos, product names, events, professional sports teams, certain color combinations, or third-party photos/artwork);
- Uses a name, nickname, symbol, or image associated with another person (living or deceased) without consent;
- Is or contains content that is insulting, abusive, incites violence, threatening, intimidating, obscene, inflammatory, sexually explicit, profane, offensive, harassing, derogatory, degrading, defamatory, harmful, discriminatory, unlawful, or invasive of privacy.
bravoocustoms may reject any Submissions that contain such content or are otherwise unacceptable. If you believe your Submission was rejected in error, contact Customer Service for review.
By placing an order for custom products, you agree to these Terms of Use.
Account Creation
The website and Submissions are available only to individuals over 13, and only those who can form legally binding agreements. The website is not intended for children under 13, and they must not submit any personally identifying information. You may create an account only if you are 18 or older. To purchase products/services or access some features, you may need an account and to provide accurate, truthful, and current registration information, including a valid credit card, billing address, and related details. You are responsible for maintaining account and password confidentiality, restricting access to your account/computer, and for all activity under your account.
Availability of Products, Services, Features, and Content
All products, services, features, and content (including prices and availability) may change or be discontinued at any time, at our sole discretion, without notice. Email order confirmation does not constitute acceptance of an order or an offer to sell. We may limit quantities and/or refuse service to any customer for any reason not prohibited by law.
External Sites
The website may link to third-party sites and services (e.g., payment processors like PayPal or Stripe). bravoocustoms is not responsible for the availability, content, functionality, accuracy, legality, or appropriateness of such external sites or resources. Contact those sites’ administrators for concerns.
Payment Processing
Payments for goods posted to bravoocustoms are handled by third-party processors (e.g., PayPal or Stripe). Their terms, conditions, and privacy policies apply.
Copyright
This website is protected by copyright. All rights are reserved unless expressly stated otherwise. Individual documents may include different notices. If you believe your work has been copied in a manner that constitutes infringement, please notify bravoocustoms pursuant to our Intellectual Property Policy.
Transaction Fees
For each sale made through bravoocustoms, a transaction fee of 10% of the displayed listing price plus the amount you charge for shipping will be charged. Additional payment processing fees may be charged by Stripe or PayPal (see their sites). Any action intended to avoid paying fees is fee avoidance and is strictly prohibited.
Disclaimer of Warranties
YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND. ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW. TO THE FULLEST EXTENT PERMITTED BY LAW, bravoocustoms DISCLAIMS WARRANTIES REGARDING SECURITY, RELIABILITY, TIMELINESS, ACCURACY, AND PERFORMANCE OF THE WEBSITE; REGARDING ANY THIRD-PARTY GOODS OR SERVICES ACCESSED VIA THE WEBSITE; AND REGARDING VIRUSES OR OTHER HARMFUL COMPONENTS. SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES; IN SUCH CASES, SOME DISCLAIMERS MAY NOT APPLY TO YOU.
Limitation of Liability and Indemnity
UNDER NO CIRCUMSTANCES SHALL bravoocustoms BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (EVEN IF ADVISED OF THE POSSIBILITY) RESULTING FROM YOUR MISUSE OF OR INABILITY TO USE THE WEBSITE, OR FROM ITS INTERRUPTION, SUSPENSION, MODIFICATION, ALTERATION, OR TERMINATION. THIS LIMITATION ALSO APPLIES TO DAMAGES ARISING FROM THIRD-PARTY SERVICES OR PRODUCTS ACCESSED THROUGH THE WEBSITE, OR THIRD-PARTY INFORMATION, ADVICE, OR ADVERTISEMENTS. THESE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW. THE FOREGOING LIMITATIONS OF LIABILITY ARE APPLICABLE WITHIN THE STATE OF NEW JERSEY. SOME JURISDICTIONS DO NOT PERMIT SUCH LIMITATIONS; IN SUCH JURISDICTIONS, SOME LIMITATIONS MAY NOT APPLY.
YOU AGREE TO INDEMNIFY AND HOLD HARMLESS bravoocustoms, ITS SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, DIRECTORS, OFFICERS, AGENTS, SERVICE PROVIDERS, VENDORS, SUPPLIERS, AND EMPLOYEES FROM ANY THIRD-PARTY CLAIMS, DEMANDS, LOSSES, DAMAGES, LIABILITIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES AND COURT COSTS) ARISING OUT OF OR RELATED TO YOUR SUBMISSIONS; YOUR THIRD-PARTY EVENT, WEBSITE, OR ORGANIZATION; YOUR MISUSE OF THE WEBSITE; YOUR VIOLATION OF THESE TERMS; YOUR BREACH OF ANY REPRESENTATIONS OR WARRANTIES HEREIN; OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER. THE FOREGOING SHALL NOT APPLY TO bravoocustoms’ OWN NEGLIGENCE OR INTENTIONAL MISCONDUCT.
Compliance with Laws; Export Controls
This website is operated, in whole or in part, from the United States. Access is governed by applicable federal, state, and local laws. Information on the website is subject to U.S. export control laws and may also be subject to the laws of your country. All bravoocustoms products and publications are commercial in nature. bravoocustoms makes no representation regarding the legality of access or use outside the U.S. Access from countries where the information or products are illegal is prohibited. Users accessing from outside the U.S. do so at their own risk and are responsible for compliance with U.S. export and local laws. By using this website, you consent to have your personal data transferred to, processed, and collected in the United States in accordance with the Privacy Policy.
Disputes and Arbitration Agreement
Any dispute or claim related in any way to the website or our services, interactions with our customer service, any representations made by us, and/or your use of our websites (including claims relating to breach of these Terms or the Privacy Policy or unauthorized disclosure of personally identifiable information) will be resolved by binding arbitration rather than in court, except you may bring individual claims in small claims court if eligible and only on an individual basis. This includes disputes or claims against our sister brands, subsidiaries, affiliates, and assigns, and claims arising before you accepted these Terms.
Unless you proceed in small claims court, the Federal Arbitration Act and federal arbitration law apply. There is no judge or jury in arbitration, and court review is limited. The arbitrator can award on an individual basis the same relief as a court and must follow these Terms. IF A CLAIM PROCEEDS IN COURT RATHER THAN ARBITRATION, WE BOTH WAIVE ANY RIGHT TO A JURY TRIAL.
ANY DISPUTE RESOLUTION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS, NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both parties agree, the arbitrator may not consolidate claims or preside over any representative or class proceeding. If this paragraph is found unenforceable, the entire arbitration provision is void except for the jury trial waiver above. Filing, administration, and arbitrator fees will be governed by the AAA’s rules. If your total claims are under $10,000, we will reimburse your AAA filing fees and pay the arbitrator’s fees unless the arbitrator deems your claims frivolous. You may choose arbitration by phone, written submissions, or in person. The arbitrator’s award is final and may be entered in any court of competent jurisdiction.
We encourage you to contact our Customer Service before initiating arbitration or small claims. We value our customer relationships and aim to resolve issues quickly and informally.
If not resolved by Customer Service, before starting arbitration, send written notice describing the claim to:
bravoocustoms
Email: support@bravoocustom.com
If unresolved after 30 days, you may commence arbitration with the AAA under its rules, including the Supplementary Procedures for Consumer-Related Disputes. AAA rules and forms are at www.adr.org or +1 320 433 2906.
Governing Law; Entire Agreement
To the fullest extent permitted by law, these Terms and any claim or dispute arising from or relating to our products and services, these Terms, the Privacy Policy, or your use of the website will be governed by the laws of the State of California, without regard to conflict-of-law principles, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods. Except as prohibited by law, any claim or dispute must be brought within one (1) year from when it arose. Any such claim or dispute shall be subject to the exclusive jurisdiction of the state or federal courts in Orange County, California, and you consent to personal jurisdiction there. If any provision of these Terms is held unlawful or unenforceable, that provision is severable and the remainder remains in full force. These Terms and the Privacy Policy constitute the entire agreement between you and bravoocustoms regarding their subject matter.